Privacy Policy

Pathway Literacy is committed to protecting the privacy and confidentiality of families and students.

This Privacy Policy outlines how personal information is collected, used, stored and protected when engaging with Pathway Literacy services or using this website.

  • Pathway Literacy may collect personal information including:

    • Parent and caregiver names

    • Contact details such as email addresses and phone numbers

    • Student information including age, school year and educational history

    • Information related to literacy development, learning needs and assessment

    • Communication records relevant to service delivery

    Information may be collected through:

    • Website enquiry forms

    • Email or phone communication

    • Assessment and enrolment processes

    • Parent consultations and ongoing service delivery

  • Personal information is collected and used for purposes directly related to:

    • Literacy assessment and intervention

    • Communication with families

    • Preparation of educational reports and recommendations

    • Scheduling sessions and maintaining records

    • Supporting collaboration with schools or allied professionals where appropriate and with consent

    Information is only used in ways relevant to providing educational support services.

  • Pathway Literacy respects the confidentiality of all students and families.

    Information will not be shared with third parties unless:

    • Parent or caregiver consent has been provided

    • Sharing information is required to support educational planning or collaboration with professionals

    • Disclosure is required by law

    Where communication with schools or allied health professionals occurs, only relevant educational information will be shared.

  • Reasonable steps are taken to ensure personal information is stored securely and protected from misuse, loss or unauthorised access.

    Electronic records are stored using secure systems and access is limited to information required for service delivery.

  • This website may collect limited non-identifiable information such as:

    • Browser type

    • Device information

    • Website usage statistics

    This information may be used to improve website performance and user experience.

    The website may also contain links to external websites. Pathway Literacy is not responsible for the privacy practices or content of external sites.

  • Parents and caregivers may request access to personal information held by Pathway Literacy and may request corrections where information is inaccurate or outdated.

    Requests can be made via email.

  • This Privacy Policy may be updated periodically to reflect changes in services, legal requirements or operational practices.

    The most current version will always be available on the website.

  • For questions regarding this Privacy Policy or requests relating to personal information, please contact:

    Pathway Literacy Specialist Practice
    Northern Beaches, NSW